According to the passage, who also use marketing techniques to achieve their goals？

The After-sales Manager of your company proposes to set up a customer hotline to improve customer services. You have been asked to submit ideas on the rationale for such a proposal. Discuss, and decide together：

？The impoffance and necessity for setting up a customer hotline.

？Comparison of its cost and its impact on customer loyalty.

The After-sales Manager of your company proposes to set up a customer hotline to improve customer services. You have been asked to submit ideas on the rationale for such a proposal.

Discuss, and decide together：

？The importance and necessity for setting up a customer hotline.

？Comparison of its cost and its impact on customer loyalty.

What does the word "computers" originally mean according to the passage？

____ (如果受难者早些知道消息), many lives could have been saved.

Someyoungsters____(对在网吧玩游戏已经上瘾).

For this part, you are allowed 30 minutes to write a composition on the topic On a Harmonious Dormitory Life. You should write at least 120 words following the outline given be low in Chinese:

On a Harmonious Dormitory Life